Sonos Repair & Troubleshooting
It's rarely the speakers. It's usually the setup or the network, and we fix both.
Or call 0488 044 430
Callouts $265, including the first 30 minutes, then $195 an hour.
Serving Balmain, the Inner West, the Lower North Shore, the Eastern Suburbs and the Northern Beaches.
Common Problems
Usually weak Wi-Fi or a router that doesn't suit Sonos. We find the cause and fix it.
Speakers that won't connect or keep disappearing, found and set up again.
Rooms, groups and surround set up properly, whoever installed it.
We'll help you find the right replacement and install it.
How a Callout Works
Step 01
Call or send the form. We'll ask a few questions and often know the likely cause before we arrive.
Step 02
We test the speakers and your network to find what's really going wrong.
Step 03
We fix it on the spot where we can, show you what changed, and tell you if anything else needs attention.
Once it's working, we can add rooms, surround sound or ceiling speakers. New installations start with a free onsite assessment.
Soundbars, surround sound, ceiling speakers and music in every room.
Explore Sonos installationAlmost always it's the network rather than the speakers: weak Wi-Fi in parts of the house, an ISP-supplied router struggling with the load, or settings that don't suit Sonos. We find the cause and fix it, whether that's reconfiguring the system, adding a wired connection or upgrading your Wi-Fi.
Explore Wi-Fi & NetworkingWe fix Sonos systems rather than the electronics inside the speakers. Most problems come down to the setup or the network, and we can sort those out. If a speaker itself is faulty, we'll help you find the right replacement and install it.
Yes. We regularly take over systems that were set up by someone else or installed DIY, and get them working properly, including reorganising rooms and groups and adding to the system.
A callout is $265, which includes the first 30 minutes onsite. After that it's $195 an hour. We'll talk it through on the phone first so you know what to expect.
We're based in Balmain and work across the Inner West, the Lower North Shore, the Eastern Suburbs and the Northern Beaches. If you're elsewhere in Sydney, get in touch and we'll let you know if we can help.
Tell us what's going wrong and we'll get back to you to arrange a time.
Call Directly
0488 044 430Service Hours
Monday — Friday
9:00 AM — 5:00 PM
"If you're calling from Sydney about a Wi-Fi, audio or smart home project, I'm usually available for a chat the same day."
Tell us about your audio or smart home needs and we'll get back to you shortly.